Service/Product Upload

A. Product-Based Services
·         Sale of physical goods (IT items, office supplies, machinery, etc.)

·         Rate contract & direct purchase

·         OEM and reseller-based listings

B. Service-Based Offerings
Service categories include:

·         Manpower services (security, housekeeping, data entry)

·         IT services (software development, AMC, cloud services)

·         Consulting services

·         Logistics & transportation

·         Repair & maintenance services

1. Documents Required for Product Upload on GeM
A. Brand / OEM Approval (If Applicable)
·         Trademark Certificate (if brand owner)

·         Brand Authorization Letter (if reseller)

·         OEM Certificate (manufacturer proof)

·         Company Incorporation Certificate (for companies/LLP)

·         Factory License (for manufacturers – if asked)

B. Product-Specific Documents
·         Product Images

o    White background

o    Front, side & packaging (as per category)

·         Technical Specification Sheet / Datasheet

·         HSN Code Details

·         GST Rate Confirmation

·         Country of Origin Declaration

·         Warranty / Guarantee Certificate

·         Test Reports / Quality Certificates (if applicable)

o    BIS / ISI

o    ISO

o    CE / RoHS

o    Other category-specific certifications

3. Documents Required for Service Upload on GeM
A. Service Provider Compliance Documents
·         Service Description / Scope of Work

·         Experience Certificates / Work Orders (if required)

·         Undertaking for Compliance with GeM Terms

·         Self-Declaration for Non-Blacklisting

B. Mandatory Labor & Statutory Documents (For Manpower / Labor Services)
·         EPF Registration Certificate

·         ESI Registration Certificate

·         Labour License (where applicable)

·         Professional Tax Registration (state-specific)

·         Minimum Wages Compliance Undertaking

C. Other Service-Specific Documents
·         GST Rate for Services

·         Service Location Details

·         Manpower Qualification Details

·         AMC / SLA Document (for IT & technical services)

4. Category-Specific Additional Documents (If Applicable)
·         IT & Software Services

o    CMMI / ISO 27001 (if asked)

o    Software copyright / license proof

·         Security Services

o    PSARA License

·         Transport / Logistics

o    Vehicle RC & permits

·         Healthcare Services

o    Registration with relevant authority

PART A: How to Apply for Product Listing on GeM Portal
Step 1: Seller Registration
1.  Visit GeM portal → Seller Registration

2.  Register using:

o    PAN

o    Aadhaar (OTP based)

o    Business details

3.  Add:

o    GST details

o    Bank account details

4.  Activate seller account

Step 2: Brand / OEM Approval (If Required)
👉 Mandatory for branded products

1.  Login → Profile → Brand Listing / OEM Approval

2.  Select:

o    Brand Owner / Manufacturer / Reseller

3.  Upload documents:

o    Trademark certificate or OEM certificate

o    Brand authorization letter (for resellers)

4.  Submit for approval
⏳ Approval time: 2–7 working days

Step 3: Product Upload (Apply for Product)
1.  Login → Catalog Management → Add New Product

2.  Select:

o    Product category & sub-category

3.  Fill mandatory details:

o    Product name (as per GeM format)

o    Technical specifications

o    HSN code & GST %

o    Country of origin

o    Warranty details

4.  Upload product images

5.  Set product price

6.  Submit for review

✔ Once approved, product becomes live on GeM

PART B: How to Apply for Service Listing on GeM Portal
Step 1: Check Service Eligibility
1.  Login → Services → Available Service Categories

2.  Select applicable service (Manpower, IT, AMC, etc.)

Step 2: Add Service Offering
1.  Go to Services → Add New Service

2.  Choose service category

3.  Fill service details:

o    Scope of work

o    Service duration

o    Location of service

o    Pricing model

4.  Upload required documents:

o    GST certificate

o    EPF / ESI (if manpower service)

o    Compliance undertakings

5.  Submit for approval

⏳ Approval time: 3–10 working days

Step 3: Participate in Bids / BOQs
·         Services are usually offered through:

o    BOQ (Bill of Quantity)

o    Custom bids

·         Buyers invite sellers → seller submits quote

PART C: After Approval – Order to Payment Flow
1.  Buyer places order / award bid

2.  Seller accepts order

3.  Deliver product or complete service

4.  Upload invoice & service completion report

5.  Payment released through PFMS
⏳ Typically within 10–20 days

To increase product visibility on the GeM portal, sellers can:

Regularly update product listings with current stock and specs
Use relevant and trending keywords naturally in titles and descriptions
Upload eye-catching images and videos if possible
Participate in promotional campaigns run by GeM
Respond promptly to buyer queries and maintain good ratings
Use professional product listing or catalogue services for continuous improvements
A strategic approach combining quality listing content and seller responsiveness typically yields the highest government procurement sales

Professional GeM catalogue services provide expert help in every step of product listing—from registration, category creation, brand mapping, to product data entry and compliance checks. They ensure listings go live faster and comply with GeM quality standards.

This reduces errors, saves sellers’ time, and significantly boosts visibility in searches and procurement opportunities. Moreover, ongoing catalogue management services provide continuous optimisation based on market trends and platform updates.

Gem Registered Company And Seller Lists

Buyers for the government often favour verified Gem seller product upload with correct GeM registration.
The GeM site lists registered businesses and vendors meeting all KYC and verification standards. 
These lists guarantee openness and increase buyer confidence.
Vendors included on these lists have more credibility and access to direct purchases and tender involvement across government agencies.

Wrong category selection
Incorrect technical specifications
Price mismatch with MRP
Expired compliance documents