( Owned & Operated by Dravyax India Private Limited )
Dravyax India Private Limited is committed to safeguarding the privacy and confidentiality of the personal and financial information of its customers, users, and website visitors. This Privacy Policy describes how the Company collects, uses, stores, discloses, and protects information in accordance with applicable laws and regulatory guidelines in India.
1. Collection of Information
The Company may collect, receive, store, and process the following categories of information while providing finance, taxation, and related services:
Personal information such as name, address, contact number, email address, and date of birth
Financial information including bank details, income details, loan-related data, and tax records
Identification and KYC documents such as PAN, Aadhaar, and other documents as required under applicable laws
echnical and usage information relating to access and use of the Company’s website or digital platforms
2. Use of Information
The information collected by the Company shall be used for the following lawful purposes:
To provide finance, taxation, and related professional services
To comply with applicable legal, regulatory, and statutory requirements
To conduct customer verification (KYC), due diligence, and risk assessment
To communicate with customers regarding services, updates, or regulatory requirements
o improve service quality and operational efficiency
3. Confidentiality and Security of Information
The Company adopts reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect customer information from unauthorised access, misuse, alteration, or disclosure.
Customers shall cooperate with the Company to ensure the security of their information. Customers are required to choose their passwords carefully to prevent unauthorised access by any third party. To strengthen password security, customers should use a combination of alphabets, numbers, and special characters.
Customers undertake not to disclose their passwords to any person and shall not maintain any written or electronic record of their passwords in a manner that may enable access by a third party. The Company shall not be responsible for any loss or damage arising due to unauthorised access caused by the customer’s failure to maintain confidentiality of login credentials.
4. Disclosure of Information
Customer information shall not be disclosed to any third party except in the following circumstances:
Where disclosure is required under applicable law, regulation, court order, or directions of regulatory authorities
Where disclosure is necessary for providing services through authorised service providers, subject to appropriate confidentiality obligations
Where the customer has provided explicit consent
5. Data Retention
The Company shall retain customer information only for such period as is necessary to fulfil the purposes for which it was collected, or as required under applicable laws, regulations, or regulatory guidelines.
6. Customer Rights
Subject to applicable laws, customers may request access to, correction, or updating of their personal information by contacting the Company through the details provided below.
7. Amendments to the Privacy Policy
The Company reserves the right to amend, modify, or update this Privacy Policy at any time. Any changes shall become effective upon publication of the revised policy on the Company’s website.
8. Contact Information
For any questions, concerns, or grievances relating to this Privacy Policy, customers may contact:
